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asus rog 7

justmy1989
Star I

my phone just made an update and i cant receive or make a call though i can text messages or use my data and help with that?

6 REPLIES 6

Mattias_ASUS
Moderator
Moderator

Hello @justmy1989 
Which firmware version is your phone on? I don't think I've heard of this issue before.
Just to confirm, you can use data and text messages but can't make or receive calls?

justmy1989
Star I

yea thats right, when they try to call me it says phone is closed and when i make a call it just doesnt ring and close. you mean the current version update that is it now?

 

Exactly, you can find the firmware version by going to Settings > System > About phone > Build number.

 

Have you reached out to your service provider in case anything might have changed in their system?

Sorry accidentaly pressed that i accepted as a solution to your post. Build number is UKQ1.230917.001.WW_PHONE-34.1010.0820.85-0