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Rog phone sim problem?

HUNCUT
Star I

Spectrum sim: the phone detects the sim card, but no internet/calls/sms.

Verizon sim: the phone detects the sim card, there is mobile internet, sending and receiving sms, but I cannot make and receive calls.

(In another phone, both cards are perfect.)

Why?

 

4 REPLIES 4

keren_ASUS
Moderator
Moderator

Hi @HUNCUT 

 

Can you verify that the APN settings match your carrier? Thanks!

Good evening!

I found the APN settings, how do I know what settings I should enter? Thanks!

Rahulbhatti
Star II

Also facing the same problem along with fingerprint sensor and vibration. I've sent to customer care for this, and after almost 19 days my phone was received and running perfectly. But my happiness stays for 6 days only, again facing problem of sim card error. Don't you have any good engineers in team? Only focusing on profit by selling phones (rather i would call bug boxes) at 50-70k.

ZenBot
Community Manager
Community Manager
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