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01-11-2023 02:25 AM - edited 01-11-2023 05:29 PM
Hello,so i have Asus ROG Phone 6 (16GB/512GB version) for half a year now and i have a weird issue recently.
The phone will sometimes freeze when i using the camera app/or doing anything with the camera like scanning QR codes, it'll crash and stuck in a boot loop for a while but it eventually boot back in the system.
So I'm thinking this gotta to do something with the software issues,any helps ?
If any of you Asus representatives is here, please make a patch or something to fix this issue.
Here's the full specs of the phone,if you need it.
Solved! Go to Solution.
11-06-2023 05:55 AM
How am I supposed to even do this if my phone is in a boot loop??
01-17-2023 08:06 AM - edited 01-17-2023 08:08 AM
I had this same issue with mine, opening camera sometimes crashed the phone then it bootlooped. Happened at least once every couple of days. It also once flipped the image with a blue tint. Only started happening around 2 months after buying it so android update perhaps did something, but this phone has terrible camera issues and the flipping image with a blue tint is a bad sign.
Repair centre aren't of much use (the Czech one) they couldn't replicate it despite it being easy to replicate when using the phone, but I got refunded through it being a faulty item under UK consumer law.
As far as I know, nothing could get rid of it, perhaps just not using the camera may be the only solution until another one crops up.
01-17-2023 08:30 AM
Your problem is different than his problem
Flipping image and blue tint is hardware problem that some users have
01-17-2023 01:43 PM
Nope, I had the exact same as his problem
The phone restarts sometimes when opening the camera app, and it then enters into a bootloop from anywhere between 5 mins to 2 hours. It happens on average once every 24-48 hours.
The phone did this even after being sent to the repair centre, after updating, reset to factory settings etc etc.
The blue tint and image flipping was a different issue and happened only once, which may or may not be related, either way the phone has issues.
02-02-2023 10:40 PM
To replicate it easily run 3D Mark stress test on X mode for a couple minutes and then open the camera app. Phone needs to be warm. I have sent mine for the same issue and the motherboard got replaced.