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ROG Phone 6 sometimes enter a soft bootloop when i using my camera app.

nightxmaneuvers
Star II

Hello,so i have Asus ROG Phone 6 (16GB/512GB version) for half a year now and i have a weird issue recently.
The phone will sometimes freeze when i using the camera app/or doing anything with the camera like scanning QR codes, it'll crash and stuck in a boot loop for a while but it eventually boot back in the system.

So I'm thinking this gotta to do something with the software issues,any helps ?

If any of you Asus representatives is here, please make a patch or something to fix this issue.

Here's the full specs of the phone,if you need it.

2 ACCEPTED SOLUTIONS

excavation5
Rising Star II

Try to delete data from camera app i think that will help 

Screenshot_20230112-024846_Settings.jpg

After you delete the data from camera app try the camera in different modes in different apps like Facebook Instagram to see is this problem still there and if the problem is repair write here

View solution in original post

In reality this problem is rare and now this will be your first and last time when you get this problem ... Before rog 6 i haved rog 5 and never get problem like this so dont worry about that maybe this is last time that you have it

View solution in original post

11 REPLIES 11

excavation5
Rising Star II

Try to delete data from camera app i think that will help 

Screenshot_20230112-024846_Settings.jpg

After you delete the data from camera app try the camera in different modes in different apps like Facebook Instagram to see is this problem still there and if the problem is repair write here

Looks like it works.

Still i would want an Asus representative doing something about this, making patches or something like that just to be sure nothing goes wrong anymore.

You must understand , some things doesn't depend from asus sometimes android software apps and games data crash from bad development and asus cant do anything about it is .... Sometimes when i get new updates for Call Of Duty mobile the game start to crash i have problem whit sound my microphone dont work but the problem is not from Asus but is from Activision who developed Call Of Duty !!! Also you can see this problem is not only in Main software apps like camera or othe similar apps ... Before Asus phone i have a Samsung phone and sometimes i have problem like your

So,looks like i would be fine if i just clear my camera app cache often ?