01-11-2023 02:25 AM - edited 01-11-2023 05:29 PM
Hello,so i have Asus ROG Phone 6 (16GB/512GB version) for half a year now and i have a weird issue recently.
The phone will sometimes freeze when i using the camera app/or doing anything with the camera like scanning QR codes, it'll crash and stuck in a boot loop for a while but it eventually boot back in the system.
So I'm thinking this gotta to do something with the software issues,any helps ?
If any of you Asus representatives is here, please make a patch or something to fix this issue.
Here's the full specs of the phone,if you need it.
Solved! Go to Solution.
01-11-2023 04:49 PM - edited 01-11-2023 05:05 PM
Try to delete data from camera app i think that will help
After you delete the data from camera app try the camera in different modes in different apps like Facebook Instagram to see is this problem still there and if the problem is repair write here
01-12-2023 07:01 AM
In reality this problem is rare and now this will be your first and last time when you get this problem ... Before rog 6 i haved rog 5 and never get problem like this so dont worry about that maybe this is last time that you have it
01-11-2023 04:49 PM - edited 01-11-2023 05:05 PM
Try to delete data from camera app i think that will help
After you delete the data from camera app try the camera in different modes in different apps like Facebook Instagram to see is this problem still there and if the problem is repair write here
01-11-2023 11:32 PM
Looks like it works.
Still i would want an Asus representative doing something about this, making patches or something like that just to be sure nothing goes wrong anymore.
01-12-2023 05:20 AM - edited 01-12-2023 05:32 AM
You must understand , some things doesn't depend from asus sometimes android software apps and games data crash from bad development and asus cant do anything about it is .... Sometimes when i get new updates for Call Of Duty mobile the game start to crash i have problem whit sound my microphone dont work but the problem is not from Asus but is from Activision who developed Call Of Duty !!! Also you can see this problem is not only in Main software apps like camera or othe similar apps ... Before Asus phone i have a Samsung phone and sometimes i have problem like your
01-12-2023 05:35 AM
So,looks like i would be fine if i just clear my camera app cache often ?