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Front camera option is missing in camera app

Rowdyruffbrick
Star II

A few weeks ago, my ROG Phone 6 (global) started having issues with the camera, the front camera button would go missing and the pictures taken from the main camera looked weird.. I had to restart the phone to get them working again but overtime it got worse and the restarting did not help anymore. I figured it was a software issue so I cleared the cache of the camera which did not fix it and I wanted to clear the cache of the phone itself but couldnt as it was not unlocked nor rooted. I posted on xda and someone else told me that they had the exact same issue and it was a driver issue(?). The flashlight function does not work as well from the notification shade. Weird thing is the front camera works in apps like WhatsApp so I know it is working and it isnt a hardware issue. I thought it would be fixed with the A13 update, but it did not.

Could someone please assist me in this?

 

  1. Model Name: ROG Phone 6 (Global SD version)
  2. Firmware Version: WW_33.0610.2810.72
  3. Rooted or not: Not rooted
  4. Frequency of Occurrence: All the time
  5. APP Name & APP Version (If your issue relates to the app): Camera application
60 REPLIES 60

Yup, I did have a warranty and I returned it to the service center. 
They said that the issue can not be fixes, after more than a month and issued me a paper to get money back. 
I am still in a process of talking to the place I bought the phone but they are not returning any calls...

mendodo
Star I

Same with me front cam still not working 

Yes still the same problem with me too

alicebrandow
Star I

I've encountered a similar frustrating issue with my ROG Phone 6's camera, where the front camera option goes missing, and pictures from the main camera appear distorted. Initially, restarting the phone helped, but over time, the problem persisted. Clearing the camera cache and seeking solutions on XDA revealed that others faced the same issue, possibly linked to a driver problem. Interestingly, the front camera works in apps like WhatsApp, ruling out a hardware glitch. Even after the A13 update, the problem persists. The flashlight function from the notification shade is also affected. If anyone has experienced this and found a fix, please share your insights. It's impacting my daily use and enjoyment of the phone.

riawan
Star II

I am having the same issue,
1. Missing Front camera option
2. Stuck while using camera on some apps like WhatsApp, Mobile Banking QR Scanner
3. Bootloop for 4- 5 times till start normal again
4. Zoom doesn't recognize my camera

Been trying all the tips to clear cache and storage in camera apps, reset seeting on camera and finally 
Factory Reset doesn't help at all,

the problem still exist, 

Please Help, because at Android 12 the camera was fine and working so well