Aero active Cooler6 keep disconnecting.

[moluskamenace]

Model Name:Rog Phone 6

Firmware Version:32.2810.2212.241

Rooted or not:not

Frequency of Occurrence: Each time used

APP Name & APP Version (If your issue relates to the app): Aero Active cooler 6 

My Aero Active 6 cooler keep disconnecting while playing games without any reason,  connecting and disconnecting is interrupting my games . I've tried restarting the phone , already installed the lastest software update and cleaned the USB c ports. Auto shutdown settings if mix turn off also was disabled. Any solutions?

[Hecatoncheires]

@Mattias_ASUS 

Hi, I haven't encountered the problem since the update.

Thank you!

[Hecatoncheires]

@Mattias_ASUS hi. The cooler and kunai updated, now my right kunai doesn't work. Also, the problem with the fan is still happening.

[Mansi_ASUS]

You can share the log file with me via PM.

[Hecatoncheires]

Hi, how do I get the log file? How can I message you via PM? I've been checking your profile and there is no send message or something. xD @Mansi_ASUS 

[jelonek000]

I have the same issue, any Fix?