cancel
Showing results for 
Search instead for 
Did you mean: 

Wrong charger and no goodie box

Ash_2063
Star I
I recently bought the ROG5 ultimate off of Flipkart (the designated retailer) in India. On receiving the phone it turned out there was no goodie box provided by the seller (apparently all ultimate owners get one) also the charger in the box is a 30W charger and not the 65W one that should have come. Who do I approach as the seller is a third party and not Asus directly. And I am not getting any reply from him.
1 REPLY 1

Gustav_ASUS
Community Legend III
@Ash_2063 In India, the ROG Phone 5 comes with a 30W charger in the box. This information can be found on the Flipkart product page, as well as the official product page on the ROG website: https://rog.asus.com/in/phones/rog-phone-5-ultimate-model/spec
As for the Ultimate Fan Gift Box, I believe it was not part of the launch campaign in India. You can reach out to ASUS India for confirmation: https://www.asus.com/in/support/callus/