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Wifi & Wifi-Hotspot Not Working

freakingrocky
Star I
Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
========================================
So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.
screenshot-20210725-205943713.jpg

515 REPLIES 515

Diwanshu
Star III
Piyush Agarwala

Finally, I got my refund it took almost 2months 20days now I am confused about which phone to buy next I want to go for Asus rog 3 at 35,000rs but because of Asus service, I am not going for it. I think I should wait for IQ008 Legend.


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can you please give me your RMA number at my mail diwanshuhosmani4@gmail..com please its a request

fouzank47
Star I
Hi Mod Team,
My Device - Rog 5
Version - 18.0840.2109.176
Problem - suddenly mobile restarted and my device wifi & hotspot has stopped working i tried to reset in settings but it dint work...
Please ask your software service team to fix it ASAP.

ronald1985
Community Legend I
fouzank47

Hi Mod Team,

My Device - Rog 5

Version - 18.0840.2109.176

Problem - suddenly mobile restarted and my device wifi & hotspot has stopped working i tried to reset in settings but it dint work...

Please ask your software service team to fix it ASAP.


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The moderator advice is to take your phone to service centre.

fouzank47
Star I
@ronald1985 Thanks will surely do that.

RahulB24
Star II
Yesterday my phone automatically got restart & since then I'm unable to turn my wifi or hotspot on.