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Wifi stopped working and random shutdown:(

Fbdfvffv
Star I

I Bought my rog 5s on 2023 then after the update suddenly my wifi and hotspot stopped  working. Also there's frequent random shutdown, i went to go to service center to fix it but IT SHOWS THAT MY WARRANTY  WAS EXPIRED ON 2022 AND I BROUGHT THIS PRODUCT ON 2023 I HAVE THE INVOICE AND I POSTED IT ON THE WEBSITE THEY SAID THE DATE ON THE INVOICE WAS INCORRECT.... I HAVE THE ORIGINAL INVOICE PLEASE HELP ME. IHAVE been using Rog products and I love it.. HEEELLPPPPP!!!!!!!!

1 ACCEPTED SOLUTION

Accepted Solutions

Falcon_ASUS
Moderator
Moderator

@Fbdfvffv 
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. 
https://www.asus.com/support/faq/1006657
If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.

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2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@Fbdfvffv 
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. 
https://www.asus.com/support/faq/1006657
If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.

Fbdfvffv
Star I

Screenshot_20231115-235518757_1_1.jpg

 Should I go to the service centre i did the steps mentioned below...And once again thank you for updating my warranty