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WiFi Not Turning On/ Not working

Star I
Please tell us some basic information before asking for help:
Model Name: Asus ROG 5s
Firmware Version: 31.0810.1226.139
Rooted or not: No
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):All
I was playing game when suddenly phone hanged and restarted. Since then the phone is not connecting to wifi. When I start wifi it shows its "turning on" but never does.

This seems to a reoccurring issue as seen on this forum. What's the fix for it?


Hello, Thakur207 .
It is recommended that you refer to the link below for troubleshooting the Wi-Fi related issue.
[Phone/Pad] What to do if my phone won't connect to a Wi-Fi network? | Official Support | ASUS Globa...Meanwhile, please check the top right corner of the screen and kindly share the details requested in the PM inbox.
Thank you!

Star II

Step 1: Check settings & restart
Make sure Wi-Fi is on. Then turn it off and on again to reconnect. Learn how to connect to Wi-Fi networks.
Make sure the Airplane mode is off. Then turn it on and off again to reconnect. Learn how to enable and disable Airplane mode.
Press your phone's power button for a few seconds. Then, on your screen, tap Restart .If you don't see "Restart," press and hold the power button for about 30 seconds, until your phone restarts.

Step 2: Find the problem type
Phone: Try connecting to the Wi-Fi network with another device, like a laptop computer or friend's phone. If other devices can use the network, the problem is most likely with your phone.
Network: Check whether your phone can connect to another Wi-Fi network, like at a friend's house or a public network. If your phone can connect elsewhere, the problem is most likely with the network.
Internet: If your phone connects to the Wi-Fi network but you still have no internet, the problem is most likely with your internet connection.


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