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5G OTA Software Update

Babyu
Star II
Please tell us some basic information before asking for help:
Model Name:ASUS_I005DA
Firmware Version:WW-31.0810.1226.139
Rooted or not:Not Rooted
Frequency of Occurrence: Recent
APP Name & APP Version (If your issue relates to the app): 5G Software to use 5G
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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10 REPLIES 10

ARP_ASUS
Community Legend II
Hi Babyu,
Can you please confirm your location/circle. As 5G isn't available across India.
Also, let me know which network SIM you are using. The 5G should work by default and you don't need to actually do anything from your side apart from enabling 5G in settings.

Screenshot_20230112-061028539.jpg

 Recent Location- UTTAR PRADESH INDIA

 

 

Please note that all areas in UP dont have 5g. You may refer Ookla Sppedtest app to see if you are in a 5G area.

Screenshot_20230113-201640462.jpg

Location - Rajajipuram Lucknow

Atleast tell the users,when will the user get the update, but the company does not reply at all.If you give updates then we have to change the motherboard of the device.  I support people who are thinking of filing a lawsuit against your company in the United States