This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

wifi and hotspot not working

vino007079
Star II

my wifi and wifi hotspot not working.

14 REPLIES 14

Hello, @vino007079 

We apologize for any inconvenience this may cause.
Please feel free to PM me if you continue to experience difficulties or have any other concerns.

Thank you.

@vino007079 @Jiaszzz_ASUS @MadDogSIDA 

Since today morning wired earphones stopped getting detected. I think it's the second nail in the coffin now. Only phone completely shutting off and being dead stage is remaining.

FYI 

https://piunikaweb.com/2023/02/02/some-asus-rog-phone-5-5s-devices-dead-or-not-turning-on/ 

I will visit service center tomorrow.

Jiaszzz_ASUS
Moderator
Moderator

Hello,  @sriharibn . I have PM you again, please help to check the inbox, thank you.

 

sriharibn
Star II

I visited service center and submitted the mobile. Their diagnosis is the wifi component issue caused dude to update. Solution is to replace the entire motherboard they said. The RMA is INYPR20152. From their opinion this is a manufacturing defect in Rog phone 5 and not seen for models after 5s. Please help me get this issue fixed. 

Lone_Wolfer
Star I

Started facing the same issue today, It suddenly stops working.