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rog 5 wifi and hotspot not turning on

saleemi
Star I

I have rog 5 phone and its wifi and hotspot not turning on after a system update. whenever I try to turn on wifi it turns off itself and doesn't turn on at all. 

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@saleemi 
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. 
https://www.asus.com/support/faq/1006657 
If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.

kaash
Star III

I am curious, what android version and firmware build your phone is running on? May be these details can shed more light into possible failure reasons and solution via applicable troubleshooting.