01-07-2024 05:17 AM
I am reaching out to seek urgent assistance with my ASUS ROG Phone 5S. Recently, after my phone's battery completely drained to 0%, it has become stuck in a continuous boot loop. Upon attempting to start the phone, I am presented with four options: 'Start', 'Power Off', 'Recovery', and 'Restart Bootloader'. However, selecting any of these options results only in the phone restarting and returning to the same screen, without resolving the issue.
I am at a loss about how to proceed from this point. Could you please provide guidance on what steps should be taken to resolve this situation? Is there a specific procedure I should follow to exit the boot loop and restore normal functionality to my device?
Your prompt assistance in this matter would be greatly appreciated, as the phone is crucial for my daily activities. Thank you in advance for your support and guidance.
01-08-2024 07:11 PM
@renars
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.
01-13-2024 12:21 AM
Hello
Please guide me too. am also stuck at the same error.
01-13-2024 12:20 AM
Same issue Please guide me too