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Rog Phone 8 pro, Stuck in asus screen

Argito
Star I

Hi, have had my asus rogphone 8 since launch. Have had 0 problems until today 21.04.2025. The phone randomly restarted in my pocket were i just unloced the sim and password and left it at that. Then when i was going to use it i saw it just booting and bootinh in a loop and i could not do nothing about it. After a while it just stood stuvk in asus sceen. I let the battery die out and charged it to 100%. i then tryed again to power on and the same booting accured and the same asus logo stuck to the screen. I have now for a fix managed to hold down all the buttons (power and volume + and -) and force a shut down. From there i pressed volume + and power to enter the safe mode start up, where i an now stuck, tryed normal reboot, safe reboot and i would prefere not to du a full wipe and reboot.

Help

9 REPLIES 9

OmegaGarcia
Star I

Ive got the same Problem and Since today my Asus Rog phone 8 pro stucks in restart Loop

Rip. I went to a phone repair shop, and did a diagnostic but couldn't do nothing. So I sendt it to repair at Asus. Need the serial number of ur able to get that. Its on the phone, original box or if u already have registered it at your page at Asus. U can also go to Google devices to get a different code and u can user that to register at Asus and then ul get the serial number at Asus that way also

 

OmegaGarcia
Star I

was they able to keep the data? my phone is not even 1 year old -,- and than this

Probably not, thay are waiting for parts to fix the phone. Im currently usling my old Asus 5 so I lucky have most of my date here. Even tho I have not used this phone in a long time, still got the photos from the day before my rog 8 died. So i guess I have som sort of backup constantly working every other day. Il try to get back to you when I get the phone back