3 weeks ago
I am writing to request urgent assistance with my ASUS ROG Phone 5S. After the phone fully was plugged into charging as battery was 1%, the device has entered a continuous boot loop. Upon pressing down the power and volume up button, I am presented with four options: Start, Power Off, Recovery, and Restart Bootloader. Unfortunately, selecting any of these options results in the phone simply restarting and returning to the same screen, without any progress.
I have also wiped the phones data but still having the same issue
I have been unable to restore normal functionality and am unsure of the appropriate next steps. Could you please guide me through the necessary procedures to exit this boot loop and recover my device?
Your prompt support would be greatly appreciated, as the phone is essential for my daily use..
#rogphone5s
3 weeks ago
@MilindDoesStuff
According to your description, it is recommended that you get in touch with the service center at your location to arrange for the repair of your phone.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.