10-14-2023 02:28 AM
Phone just died suddenly and wont turn back on. This is the first time it has happened. The phone already had a software update issue due to which speaker was not working. But now the phone itself is not turning on. I don't want to lose the data I have on this device. Please suggest a solution
10-22-2023 12:42 PM - edited 10-22-2023 12:58 PM
@Falcon_ASUS I am facing the same issue. Please get this resolved
10-22-2023 10:13 PM
@Punisher100192 there will be a mother board issue and they will charge you 48k-50k ur phone price. Rog is waste mobile company ever and their customers service is more than worst.
10-22-2023 10:39 PM
@Punisher100192
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.
10-16-2023 10:44 PM
The exact same thing happened to me. Mine needs 30000PHP to get repaired as it is out of warranty. It happened during warranty period to and got the motherboard replaced.
10-21-2023 07:58 AM
Same here, the service center tech said my RoG phone 5 got hard brick and needs Motherboard replacement which is nearly equivalent to a RoG 6 price. Better buy and a new phone. Asus phones and services are technically bad so avoid them from now on. Today, I even saw one customer before me in line fighting for his 9 months RoG 6 warranty at the service center and they won't honor it. He'll probably post here soon too.