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ROG AeroActive Cooler 6 Over-cooling prevention workaround?

LaurelLParas
Rising Star I
Please tell us some basic information before asking for help:
Model Name: ASUS ROG Phone 5S Pro and AeroActive Cooler 6
Firmware Version: 31.0810.1226.128
Rooted or not: NOT
Frequency of Occurrence: just once for now.
APP Name & APP Version (If your issue relates to the app): N/A
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My device is now overheating because the ROG AeroActive Cooler 6 restricted it's Frosty and Frozen modes for atleast 48 hours. Is there a workaround this? There was a few notifications that I managed to force the cooler to do Frozen mode but now it forced me to wait 48 hours (now at 41 hours waiting time) which is ridiculous.
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36 REPLIES 36

LaurelLParas
Rising Star I
FunBike31

it becomes laughable unfortunately, not even a comment from the staf of asus.

You still think you're going for a ROG6D, I admire you for having so much faith and perseverance


View post
I know right. I actually have better experiences from Apple and Samsung. The only time I contact their CS is when I am inquiring about the next OS update release dates. No technical issue whatsoever it's just they have been safely throttling their systems causing FPS drops on my games that is why I switched to ASUS ROG. @Titan_ASUS you need to improve your Customer Service and Technical Support teams.

LaurelLParas
Rising Star I
Sad no response from admins and moderators....

LaurelLParas
Rising Star I
Still no moderators going to comment? I have the soft lock issue again for a few days now.

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LaurelLParas
Rising Star I
Any update on this issue?

LaurelLParas
Rising Star I
You really need to set timers for cooling modes. I am on a soft lock again from using Frosty and Frozen. My temperature is always 40-47 degrees Celsius so I need those modes available most of the time. The warning says my temperature is too low even though it was 45 degrees Celsius?
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