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Rog 5s 18gb ram 512gb rom

Yanesty
Star I

Wifi and hotspot suddenly not working after android 13 update. I was playing connected to my tv then suddenly phone shuts off then when restarted wifi and hotspot not working since 2days

3 REPLIES 3

Sladess10
Star II

It happened something similar to me, I was working in my laptop and suddenly I heard my phone rebooting, after that my wifi, hotspot, dual band, everything related just stopped working, and Asus doesn't give a solution, they don't even want to take my phone to repair 

@Sladess10 
Regarding the issue you have reported, please refer to the following FAQ to see if the situation can be resolved.
https://www.asus.com/support/FAQ/1006657/  
If the issue persists, we kindly request you to send your phone for repair to further investigate the matter. Once you obtain the RMA number, please provide it to me so that I can notify the service center about your case. 

I have sent you a message, you can provide your contact information and RMA No through the message.
Sorry for any inconvenience it may be caused.

Falcon_ASUS
Moderator
Moderator

@Yanesty 
Regarding the issue you have reported, please refer to the following FAQ to see if the situation can be resolved.
https://www.asus.com/support/FAQ/1006657/  
If the issue persists, we kindly request you to send your phone for repair to further investigate the matter. Once you obtain the RMA number, please provide it to me so that I can notify the service center about your case. 

I have sent you a message, you can provide your contact information and RMA No through the message.
Sorry for any inconvenience it may be caused.