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ASUS Service is really bad

DiZhàn
Star III
  • Model Name: ROG Phone 6 (16/512GB)
  • Firmware Version: 34.0210.0210.276
  • Rooted or not: no
  • Frequency of Occurrence: Often
  • Issues: Camera and Temperature

For Camera issue that make your camera froze or bugs, can be solved temporarily by restart your device once or twice. And for Temperature that got almost overheat easily, you need to use 3rd party fancooler, because Aeroactive Cooler 6 is not that reliable.

I wish that ASUS can do better with their service by extend their Security and OS Update at least for 1 more year, because these issues is from their software. I think that their software R&D is not capable enough.

@Mattias_ASUS what your thought on this? am i right that your software R&D is not capable enough? because the latest OS having so much issues that kinda fatal for your product.

1 REPLY 1

DiZhàn
Star III

add: now my bug camera is not fixed even afters dozens restart. the bug is like this, 0.6× is macro and 1~8× is ultra-wide. there is no main camera and selfie camera detected. wtf ASUS?! @Mattias_ASUS 

 

edit: it's been solved by go to safe mode 2 times then restart. this things only happen to me after update in august.