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ROG 5 WIFI and Hotspot not working (ERROR)

triedge
Star I

Hello can you help me on my Asus ROG 5 because the wifi , hotspot and the sound are not working after update on Android 13 there's no Mac address on the wifi thanks I hope you can help me

11 REPLIES 11

The fingerprint sensor hasn't worked since I purchased the phone. i ignored it because I don't use it that much. Now after reading the posts I can confirm that I've had this issues since I received the new phone from the factory?? What in the world is ASUS doing?

 

Yes, the only solution is first make a complaint on the online consumer court and also tweet about this problem on Twitter i already got the attention from the Youtuber gyantherapy . Retweet this:-

https://twitter.com/GyanTherapy/status/1705978647021289725?t=qySvn7kVomGRUpYFi6e-Ww&s=19

geralddevaad
Star III

same problem right here. Hotspot ERROR

Hi @geralddevaad ,

according to your problem, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.

 https://www.asus.com/support/faq/1006657/

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.

Aureliannn_ASUS
Moderator
Moderator

Hi @triedge ,

according to your problem, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.

 https://www.asus.com/support/faq/1006657/

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.