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ROG 5 WIFI and Hotspot not working (ERROR)

triedge
Star I

Hello can you help me on my Asus ROG 5 because the wifi , hotspot and the sound are not working after update on Android 13 there's no Mac address on the wifi thanks I hope you can help me

11 REPLIES 11

Vihaan2
Star I

Same Problem

 

Hi @Vihaan2 ,

according to your problem, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.

 https://www.asus.com/support/faq/1006657/

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.

Could you help me out too. My sim1, fingerprint reader, airtrigger, and vibration are not working anymore. I've even posted a post here.

https://zentalk.asus.com/t5/rog-phone-5/sim-1-fingerprint-reader-airtrigger-and-vibration-are-not/td...

What is the updated solution? This happened to me this month September 2023. Please advise. Has ASUS provided any solution or should we approach the fast track consumer court?