SMRaul
Please tell us some basic information before asking for help:
- Model Name:Asus rog 5 standard,12g rams
- Firmware Version:forgot to check
- Rooted or not:not
- Frequency of Occurrence:once
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Soo i pluged my phone to charge(it had around 50% batery) was texting at the time and noticed the batery jumped from like 55% to 100 and completely died.Tried to turn it back on,the rog logo apeared and after that it died again.Since then i couldn't turn it back on.Dosen't apear to charge on any of the ports also tried fastboot it but nothing helped and the phone keeps getting hotter and hotter to the point i can't keep it in my hand for more then 10 secconds and from its side charger there is a faint smell burn.
The phone keeps getting hotter so i left it on the floor in my bathroom afraid it might blow up and burn up the house(no im not kidding its that hot).
Keep in mind i have phone for 5 days.I will get in contact with the place i bought it from in 2 days (unfortunantely tomorrow ill be at work the entire day)and hopefully ill manage to get a complete refund cuz i don't want to deal with this again and yes unfortunantely its the tencent version.
Rog 5 died whyle charging.
You can try battery calibration. This can happen with slow chargers too.
