right Airtrigger activating with pressure on back glass
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08-15-2022 08:00 PM
Please tell us some basic information before asking for help:
Model Name: Rog Phone 5S Pro
Firmware Version: 31.0810.1226.91
Rooted or not: not
Frequency of Occurrence: every time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Whenever I press on the back glass on the right, the right airtrigger acts like I'm pressing it. The left airtrigger is working fine. What can I do about it?
Model Name: Rog Phone 5S Pro
Firmware Version: 31.0810.1226.91
Rooted or not: not
Frequency of Occurrence: every time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Whenever I press on the back glass on the right, the right airtrigger acts like I'm pressing it. The left airtrigger is working fine. What can I do about it?
3 REPLIES 3
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08-16-2022 04:20 AM
Send it to warranty or service repair because this is hardware problem not software
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08-16-2022 10:18 AM
HI @yoyoyonono
Thank you for reaching out. As excavation5 mentioned, please reach out to your local service center as it seems to be a hardware issue. Thank you!
Official Support | ASUS USA
Thank you for reaching out. As excavation5 mentioned, please reach out to your local service center as it seems to be a hardware issue. Thank you!
Official Support | ASUS USA
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09-15-2022 11:15 AM
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