Showing results for 
Search instead for 
Did you mean: 

Call quality

Star I
Please tell us some basic information before asking for help:
Model Name:ASUS_I005DA
Firmware Version:31.0810.1226.91
Rooted or not:not
Frequency of Occurrence:every call
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Hello, I just bought the phone off a guy who had it for a year and it seems in really good condition, but one thing I don't understand.
When I take a call I can not understand a single word spoken, it sounds like reception issues with constant cut outs and issues, and here is the weird thing, it doesn't happen with my Bluetooth headphones on the same phone, so it isn't a reception issue, anyone got a clue?

Hi @jonatan1890
Thank you for reaching out.
Do you have VoLTE enabled or 3G HD voice?

Star I

Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.