Low call Quality

tarek_bannatarek_banna Level 1
edited July 2021 in ROG Phone 5
  1. Model Name: Rog phone 5
  2. Firmware Version:18.0830.2101.75
  3. Rooted or not: not
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app): on normal calls


Hi guys... I'm living in United Arab Emirates, I got the ROG phone 5 and I'm experiencing low call quality issues, every time I call someone they cannot hear me well and the same for me I can not hear them well also, the sound is low and they keep telling me (huh) (come again etc) and friends describe my voice as if im using the speaker from far away and always they here their voice.... Is there any solution? I tried to switch off the 5g service and it is the same problem, I tried speaker and earphones still the same issue, I don't know what is causing this, please help



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