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Problem headphone Jack not detected after update.

princeeee
Star I
Please tell us some basic information before asking for help:
Model Name: ROG 5
Firmware Version: 18.0840.2201.229
Rooted or not: No
Frequency of Occurrence: when the update finishes, the earphones can't be used, have tried other earphones, still the same. restarted, still the same. before the update it was still running normally
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
PLEASE HELP ME. THANKS
2 REPLIES 2

socialaldrin
Star III
princeeee

Please tell us some basic information before asking for help:

  1. Model Name: ROG 5
  2. Firmware Version: 18.0840.2201.229
  3. Rooted or not: No
  4. Frequency of Occurrence: when the update finishes, the earphones can't be used, have tried other earphones, still the same. restarted, still the same. before the update it was still running normally
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

PLEASE HELP ME. THANKS


Problem headphone Jack not detected after update.
Try to do a factory reset first then try again.. if not downgrade your firmware

princeeee
Star I
How to downgrade firmware?