Network issues again

[apurav799]

Please tell us some basic information before asking for help:
Model Name: ROG 5
Firmware Version: 18.0840.2112.210
Rooted or not: No
Frequency of Occurrence: Consistently occuring daily
APP Name & APP Version (If your issue relates to the app): N/A
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I am having extreme network issues. Cannot leave WIFI coverage else the calls don't connect. I am fed up of listening that my cell is not reachable. This is frustrating and fearful at the same time that you loose your cell connectivity randomly. I cannot even move in house while talking as network will drop suddenly and other side cannot hear me.
I had complained earlier also when my Firmware Version was 18.0840.2109.188. Issue got resolved for sometime after update but again facing same network drop issues.
I am running out of patience here. If this problem is not getting solved in few days then better Asus refunds my amount and take back my phone.
Already this phone was at service center twice and for over a month for Motherboard change.
I have compared this with my wife and she gets network in all the situations I have mentioned.
Hoping for a positive reply.

[Zanja19]

Hello I'm from Switzerland,
I have the same problem with the ROG 5pro S , very hard to get 4G/4G+ or 5G...
I'm very disappointed with this phone...

[apurav799]

Zanja19

Hello I'm from Switzerland,

I have the same problem with the ROG 5pro S , very hard to get 4G/4G+ or 5G...

I'm very disappointed with this phone...

View post

My god.. this issue is in 5s pro too. The only option left now is to ask for refund.. I am literally dependent on Wifi. Fear if I have to call someone in emergency and there is no network.

[zerojin14]

apurav799

https://zentalk.asus.com/en/discussion/comment/200912#Comment_200912

My god.. this issue is in 5s pro too. The only option left now is to ask for refund.. I am literally dependent on Wifi. Fear if I have to call someone in emergency and there is no network.

View post

I had a phone meeting, however I couldn't get a stable connection🥲
Had to move it and use teams over wifi

[zerojin14]

Bump - any news?

[ghyzriellgalez0]

apurav799

Please tell us some basic information before asking for help:

1. Model Name: ROG 5
2. Firmware Version: 18.0840.2112.210
3. Rooted or not: No
4. Frequency of Occurrence: Consistently occuring daily
5. APP Name & APP Version (If your issue relates to the app): N/A

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I am having extreme network issues. Cannot leave WIFI coverage else the calls don't connect. I am fed up of listening that my cell is not reachable. This is frustrating and fearful at the same time that you loose your cell connectivity randomly. I cannot even move in house while talking as network will drop suddenly and other side cannot hear me.

I had complained earlier also when my Firmware Version was 18.0840.2109.188. Issue got resolved for sometime after update but again facing same network drop issues.

I am running out of patience here. If this problem is not getting solved in few days then better Asus refunds my amount and take back my phone.

Already this phone was at service center twice and for over a month for Motherboard change.

I have compared this with my wife and she gets network in all the situations I have mentioned.

Hoping for a positive reply.

Network issues again

Same issues here. Cannot make network calls and cannot receive network calls. Signal is so weak. But when the simcard us inserted to rog 3. It does not jave the issues mentioned above. And the signal is strong. @ARP_ASUS