Network issues again

apurav799apurav799 Level 1
edited March 18 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: ROG 5
  2. Firmware Version: 18.0840.2112.210
  3. Rooted or not: No
  4. Frequency of Occurrence: Consistently occuring daily
  5. APP Name & APP Version (If your issue relates to the app): N/A

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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I am having extreme network issues. Cannot leave WIFI coverage else the calls don't connect. I am fed up of listening that my cell is not reachable. This is frustrating and fearful at the same time that you loose your cell connectivity randomly. I cannot even move in house while talking as network will drop suddenly and other side cannot hear me.

I had complained earlier also when my Firmware Version was 18.0840.2109.188. Issue got resolved for sometime after update but again facing same network drop issues.

I am running out of patience here. If this problem is not getting solved in few days then better Asus refunds my amount and take back my phone.

Already this phone was at service center twice and for over a month for Motherboard change.

I have compared this with my wife and she gets network in all the situations I have mentioned.

Hoping for a positive reply.

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