HELP - Rog phone 5 Auto shutdown

[erik2]

Please some one help. my asus Rog phone 5 getting Auto shutdown and some times auto restart ! I hav no idea what is going on! why happen this? its happening from last 1 week, cant play any games due to this also cant use phone

[Aureliannn_ASUS]

Hi @erik2 

Please try the troubleshooting steps in the following link first.

[Phone/Pad] Unexpected device reboot | Official Support | ASUS Global

Also, I have PM you for confirming issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.