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HELP - Rog phone 5 Auto shutdown

erik2
Star I

Please some one help. my asus Rog phone 5 getting Auto shutdown and some times auto restart ! I hav no idea what is going on! why happen this? its happening from last 1 week, cant play any games due to this also cant use phone

2 REPLIES 2

Aureliannn_ASUS
Moderator
Moderator

Hi @erik2 

Please try the troubleshooting steps in the following link first.

[Phone/Pad] Unexpected device reboot | Official Support | ASUS Global

Also, I have PM you for confirming issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.

ZenBot
Community Manager
Community Manager
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