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Fingerprint not working Rog phone 5s pro

Star I


This is my first time to ask about a problem in here, usually I find answers on the internet, but this time I didn't find any answers to my problem. I hope someone can help

I have a rog phone 5s pro and today the device forget that it has a fingerprint sensor under the screen. 

I don't know what happened but today the sensor stopped working (when I but my finger on the screen nothing happens, as there is no sensor at all) 

I went to the setting to try to figure out the problem but the fingerprint option is missing from the setting

I also tried to do a SMMI test and the result was (Something is wrong with fingerprint test)


Star II

Same happened with me few minutes ago. Fingerprint sensor is gone. There are no search results for "fingerprint" in setting too.