05-08-2024 10:36 AM
Hi,
This is my first time to ask about a problem in here, usually I find answers on the internet, but this time I didn't find any answers to my problem. I hope someone can help
I have a rog phone 5s pro and today the device forget that it has a fingerprint sensor under the screen.
I don't know what happened but today the sensor stopped working (when I but my finger on the screen nothing happens, as there is no sensor at all)
I went to the setting to try to figure out the problem but the fingerprint option is missing from the setting
I also tried to do a SMMI test and the result was (Something is wrong with fingerprint test)
05-16-2024 09:17 AM - edited 05-16-2024 09:21 AM
Same happened with me few minutes ago. Fingerprint sensor is gone. There are no search results for "fingerprint" in setting too.