cancel
Showing results for 
Search instead for 
Did you mean: 

does not recognize the update file..

Rebwar
Star I
screenshot-20220529-210128050-1.jpg
Hello to all . My mobile build number is RKQ1.201022.002.WW_Phone - 18.0830.2101.86 and I downloaded Android 12 from the site with the same build number, but it does not recognize the update, even with a restart of the phone. Does anyone have a solution or Android 12 link for my build number?
1 ACCEPTED SOLUTION

Gustav_ASUS
Community Legend III
@Rebwar
As FunBike suggests, you need to upgrade to the latest A11 firmware package before making the jump to A12.
You should be able to update to WW-18.0840.2201.229 and then continue from there.

View solution in original post

4 REPLIES 4

FunBike31
Zen Master III
I have already given the solution several times 😞
The updates are incremental, so you have to pass all the updates going up version by version then at the last pass that Android 12 67 then 77 and 84
Which is silly because the .86 version you have is currently the best.

Gustav_ASUS
Community Legend III
@Rebwar
As FunBike suggests, you need to upgrade to the latest A11 firmware package before making the jump to A12.
You should be able to update to WW-18.0840.2201.229 and then continue from there.

Rebwar
Star I
dude . My firmware is now 18.0840.2201.229 now but again Android 12 is not available for me Where should I download?

ASUS_Bot
Rising Star I
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.