cancel
Showing results for
Search instead for
Did you mean:

DID ASUS SCAM ME ON THEIR ROG 5 ???

Madgamer
Star II
Please tell us some basic information before asking for help:
Model Name: ROG 5
Firmware Version: WW-31.0810.1226.128
Rooted or not: NOT
Frequency of Occurrence: always when playing games
APP Name & APP Version (If your issue relates to the app): GENSHIN IMPACT

I'm very new to Asus phones so this will be my first rog phone, I Mange to buy this phone to my local asus store, my main purpose for buying this phone is to play genshin impact but to my surprise I'm very disappointed on its performance I'm not getting the advertise performance on genshin impact is it just me??? did I bought a defective phone ???? because every time I play genshin impact it struggles to play the game I'm getting very poor fps no matter what mod I use xmod, xmod + game tunning, and harcode tunning. on my REAL ME GT NEO 3 which is running snapdragon 870 can play this game very smoothly even on the highest settings but on my rog5 which have a snapdragon 888 even if I try lowering it to medium setting is still struggles....... which is I'm confuse because the snapdragon 888 is much powerful than the snapdragon 870

I Don't know if its a software issue or not @Mattias_ASUS  Gustav_ASUS or any mod could kindly help me and let their developer team know the performance on their phone right know or might as well go back to my local asus store and ask for a refund because I paid to much for a gaming phone where it can't even play one of the most demanding games on the android store ;(


28 REPLIES 28

Rockzz98
Star I
Turn off game genie and it will be fine. Pubg, CODM, genshin impact every high graphics games are lagging only because of this game genie.

H0TLINE_BL1NG
Star I
YES YOU ARE SCAMMED AND SO AM I, MY ASUS ROG 5S WIFI AND HOTSPOT ERROR AFTER USING FOR 5 MONTHS! SHAME ON ASUS AND ALL DEVELOPERS MAKING THIS PHONE. WILL NEVER BUY ASUS AGAIN IN MY LIFE.

Shabeeb
Star I
Madgamer

Please tell us some basic information before asking for help:

  1. Model Name: ROG 5
  2. Firmware Version: WW-31.0810.1226.128
  3. Rooted or not: NOT
  4. Frequency of Occurrence: always when playing games
  5. APP Name & APP Version (If your issue relates to the app): GENSHIN IMPACT

I'm very new to Asus phones so this will be my first rog phone, I Mange to buy this phone to my local asus store, my main purpose for buying this phone is to play genshin impact but to my surprise I'm very disappointed on its performance I'm not getting the advertise performance on genshin impact is it just me??? did I bought a defective phone ???? because every time I play genshin impact it struggles to play the game I'm getting very poor fps no matter what mod I use xmod, xmod + game tunning, and harcode tunning. on my REAL ME GT NEO 3 which is running snapdragon 870 can play this game very smoothly even on the highest settings but on my rog5 which have a snapdragon 888 even if I try lowering it to medium setting is still struggles....... which is I'm confuse because the snapdragon 888 is much powerful than the snapdragon 870

https://us.v-cdn.net/6031231/uploads/HJAHGKDV72ZS/vid20221026105737-281-29.mp4

I Don't know if its a software issue or not @Mattias_ASUS  Gustav_ASUS or any mod could kindly help me and let their developer team know the performance on their phone right know or might as well go back to my local asus store and ask for a refund because I paid to much for a gaming phone where it can't even play one of the most demanding games on the android store ;(


DID ASUS SCAM ME ON THEIR ROG 5 ???
Ive Bought This Phone Really Hard With Many Expectation, But Now Im Realized That My Hard Earned Money 50,000 Got Wasted By Buying This Rog Phone 5, its Crashing Everytime, in One Day Its Turning Off 20 Times And I Need To Turn It On By Pressing the 3 Buttons for 5 + minutes, so Everytime it turns off, i need to wait atleast 10+ minutes ti turn on this phone, Actually Why Every Rog Has This Crashing Issue, Will You Guys Give Me Any Refund For This 必 Really wasted My Money On This Phone, Already Changed MotherBoard One Time And Now I Need To Change It Again By Paying Another 20,000, Its Completely A Sh*t Phone To Me, Really Bad Service, i need to change the mother board twice time a year ? Only 1 year + and i need to change the mother board twice, i know theres no solution for this, i must change the ohone or motherboard, again, if asus giving 10 motherboard with the phone, then it will be really helpfull 必必 really a bad phone, money waste

Shabeeb
Star I
Please Check Any Admins 必 You Guys Are Really Baddddddddddddddd, If You Can Do Anything For This Mail me, or msg me 必 Or Just Ignore, i know you cant do anything, nooooo uuuseeee with this phone, just exchange with amother ohone or money please 必 how can i change mother board 2 + times in a year ?

Please Reply To Me.. Any Mod ?

Shabeeb
Star I
Atleast give us a good service, ive bought this for high price and still i need to change the motherboard for another high price ! Already changed one time because of this crashing issue and it solved, after few momths the problem came again, now i cant use my phone for 30 minutes + , it will turn off and i need to wait 10 minutes and need to force restart,

Sooo pleaseeee some one help me regarding this,