@Rony_Geo96 According to what you described, I would suggest you bring back your phone & invoice to our service center for further confirmation. The following is the contact information: https://www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: https://www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.
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