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Asus Rog5s imei Null No network

knightigris
Star I

Hi guys,

Like I said in the title, i have a problem with my Phone. It can't connect to Wi-Fi, Google Play Store, and I don't have an IP-Adress not even an IMEI Number. 
Question: When did it happen? It was on erly april. My Phone got overheated, and it shot down. In the Process of the restart, it did a Auto Update. After that my phone was baiscly dead. I could not get acces too my wifi, nor could I open Google apps and even more. So my question is, is this fixable? I think I have some software Problems. I searched on the Internet but could not find a solution.

I hope you guys can help me bit there

Best Regards Knight

 

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@knightigris 
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.

knightigris
Star I

Too all my Asus rog  5s friends when u have this Problem baiscly your phone is dead. I love a software Update from Asus can kill a phone. So i guess never buying a asus rog Phone again.