cancel
Showing results for 
Search instead for 
Did you mean: 

Network issue

bashar6666
Star I

I have rog5s .. after dropping my phone , i lost my sim card signal . 

Iam unable to connect to the network. This sim card is working fine on other phones.

Yesterday it fell again and the signal was back for couple of hours before its gone again 

I think the porblem is loose antenna connection 

I opened my phone , tried to locate the antenna and to check the connections . 

Where can i find the antenna , is there a blue print for the internal parts ? How can i find the faulty wire? 

1 REPLY 1

keren_ASUS
Moderator
Moderator

Hello @bashar6666 

 

I recommend that you get in touch with the service center for more information on how to address the network issue.

 

https://www.asus.com/support/Product/ContactUs/Services/questionform/?lang=en-PH