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Asus Rog phone 5s doesn't support 5G

rajpootTalib
Star II

My ROG phone 5s doesn't support 5G network due to old version of the software. Can Asus team look into it and fix the issue?

4 REPLIES 4

Aureliannn_ASUS
Moderator
Moderator

Hi @rajpootTalib , 

according to your problem, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.

 https://www.asus.com/support/faq/1006657/

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.

See, my Rog phone 5 didn't receive 5g network even my network provider offering 5g network in my area. This is the problem I'm troubling 

Divyesh_6029
Star I

I'm facing the same issue. As I talked with asus customer care they give some tips to follow but I did in many time and still facing the same problem. So I request to Asus Technical Team to resolve this issue ASAP.

ZenBot
Community Manager
Community Manager
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