02-10-2023 05:08 AM
Yesterday it was my turn: my Rog5s died. Last night I was just on youtube, it wasn't overheating, and all of a sudden it shut off and won't turn on anymore. Just over a year of use, which is very little.
Unfortunately this device, which should be premium, has a very short shelf life.
I'm going back to my old device, which is from 2018 and works perfectly.
What a regret to have believed in Asus.
04-09-2023 05:42 PM
Hi @einzbern
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you!
04-14-2023 12:45 PM
If its in warranty, take it to a service center as they'll replace the mobo for no extra cost
04-14-2023 12:47 PM
do give it to a local repair center who does board level repair, it may be inexpensive to fix else yea... rog phones arent known for their longevity☹️
08-21-2023 04:16 AM