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Another dead Rog 5

oWill
Star I
Yesterday it was my turn: my Rog5s died. Last night I was just on youtube, it wasn't overheating, and all of a sudden it shut off and won't turn on anymore. Just over a year of use, which is very little.
Unfortunately this device, which should be premium, has a very short shelf life.

I'm going back to my old device, which is from 2018 and works perfectly.

What a regret to have believed in Asus.
8 REPLIES 8

Jmquieng
Star I

What a coincidence, so am I. Now I don't know what to do with my broken ROG phone 5. 

Jiaszzz_ASUS
Moderator
Moderator

Hello, @oWill . 

We apologize for any inconvenience this may cause. 
Please check the top right corner of the screen and kindly share the details requested in the PM inbox.

Thank you.

Akinjosh
Star I

unfortunately, my rog 5 also died yesterday, first, the wifi and hotspot refused to turn on like 3 months ago then yesterday it just went off while I was using and it didn't turn on anymore .

then what do you do sir ? my phone too totally die when i used