Air Trigger Not Working and issues with game Genie and animation duration scale

[EricJones70]

Model Name: ROG Phone 5S

Firmware Version: ? (Up To Date Stable 33.0210.0210.235)

Attaching screenshots of device details

Rooted Or Not: Not Rooted

Frequency Of Occurrence: All The Time

App Name & App Version: Game Genie (version 8.8.0.18_230906), Air Triggers & Display Animation Duration Scale

Game genie stops working sometimes. Don't have screenshot of it though.

Air trigger not working. It happened all of a sudden one morning for the very first time. Did factory reset, tried safe mode (doing it fixed the issue two times but the issue just occurred again shortly afterward) , and got it checked at the service centre. They said it's software issue since when they checked the hardware, then the hardware turned out to be working fine with old software version. When i reboot my phone, then I can feel air triggers vibrate but when my phone is completely up and I go to the settings to check air triggers, then they don't work anymore. trying to go back and forth between safe mode and normal mode did fix it twice so far but it is back to the same stage where it does not work anymore.

Animation scale changes on its own. Attaching a video of how to recreate the issue.

@Rog5s @Rogphone5s @Mattias_ASUS @LancelotAU @keren_ASUS @Mansi_ASUS 

[Mattias_ASUS]

@smmusashi Hi!
Sorry for the late reply, the issue is still being investigated.

[EricJones70]

Hello @Mattias_ASUS ,

Thanks for the reply. Please keep up posted.

Thanks

[smmusashi]

Any updates? 

[Sammmmm]

How much time will it take to search for this issue missing air triggers I was wondering to sell as it's of no use without air triggers but still waiting for your last response

[EricJones70 · Accepted solution]

Hello @Sammmmm 

Consider buying IQOO. I was gonna buy IQOO BMW Model but my brother suggested me to buy this ROG Phone 5S instead. It's motherboard crashed and had to be replaced within 6 months of buying it and then it's air trigger stopped working. Had to get new air triggers installed but they stopped working too due to software issue which the developers haven't been able to fix even though so much time has passed.

Don't wait. It is hopeless. Try IQOO instead. IQOO is good. Far better than ROG in terms of durability with same level of performance. I have already ordered my IQOO. Once that is arrived, I will put nails in my ROG and hang it on a cross instead of passing on this suffering to someone else 😅. Good luck. God Bless.

cc: @Mattias_ASUS @Rogphone5