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Loop-charging problem

mihaita98
Star I

Since the last update, my phone keeps charging for 30 seconds, then the phone will lit up with the charge animation.

 

This keeps happening again and again even when the phone is on my desk and I'm working on my laptop, so there's no mechanical movement to disturb the cable or the connection to get phone or charger.

 

It's a huge problem since im using both the original cable and charger, but when I plugged in my Ally, it is charging continuously with no problem and no change in charging/not charging (it will announce that it is on battery and going to performance mode and when charging it goes to turbo mode).

 

Restarting the phone does not change anything, and both ports are acting.

 

1000036715.jpg

 changing to full charging (at 100% or partial at 80%) is not solving anything.

Neither does it change if I activate or deactivate steady charging.

4 REPLIES 4

mihaita98
Star I

Turning the device off and charge it like that also had no effect, as it kept waking the screen up to show normal then hyper charging at 65W even though the device was off

Hello @mihaita98 

Does this happen even if you connect the charger into the side-port USB-C?

It could be that there is some setting or app interfering with it, did you try doing a restart?

I tried restarts, but not factory reset.

It happens with both ports, but if I use an old charger it is charging as it should (depending on the charger, even taking 4h to fully charge the phone)

It also happens with Ally 's original charger and also a 45W Dell charger from my office Chromebook.

Problem is, it DOES charge, but in loop risking long-term irreversible battery damage.

Qi charging is not affected, so I can only charge it via Qi charging and low power bricks (the ones that have usb-A as ports)

MDeluca
Star I

Made an account just to post about this... Is there no fix??? I bought my ROG 9 last week and this loop charging is infuriating