12-08-2023 08:13 PM - edited 12-09-2023 08:11 AM
Model Name: ROG Phone 5S
Firmware Version: ? (Up To Date Stable 33.0210.0210.235)
Attaching screenshots of device details
Rooted Or Not: Not Rooted
Frequency Of Occurrence: All The Time
App Name & App Version: Game Genie (version 8.8.0.18_230906), Air Triggers & Display Animation Duration Scale
Game genie stops working sometimes. Don't have screenshot of it though.
Air trigger not working. It happened all of a sudden one morning for the very first time. Did factory reset, tried safe mode (doing it fixed the issue two times but the issue just occurred again shortly afterward) , and got it checked at the service centre. They said it's software issue since when they checked the hardware, then the hardware turned out to be working fine with old software version. When i reboot my phone, then I can feel air triggers vibrate but when my phone is completely up and I go to the settings to check air triggers, then they don't work anymore. trying to go back and forth between safe mode and normal mode did fix it twice so far but it is back to the same stage where it does not work anymore.
Animation scale changes on its own. Attaching a video of how to recreate the issue.
@Rog5s @Rogphone5s @Mattias_ASUS @LancelotAU @keren_ASUS @Mansi_ASUS
Solved! Go to Solution.
01-11-2024 07:26 AM
@smmusashi Hi!
Sorry for the late reply, the issue is still being investigated.
01-16-2024 11:23 PM
03-04-2024 05:01 AM
Any updates?
01-31-2024 05:28 PM - edited 01-31-2024 05:29 PM
How much time will it take to search for this issue missing air triggers I was wondering to sell as it's of no use without air triggers but still waiting for your last response
02-05-2024 03:02 AM - edited 02-05-2024 03:10 AM
Hello @Sammmmm
Consider buying IQOO. I was gonna buy IQOO BMW Model but my brother suggested me to buy this ROG Phone 5S instead. It's motherboard crashed and had to be replaced within 6 months of buying it and then it's air trigger stopped working. Had to get new air triggers installed but they stopped working too due to software issue which the developers haven't been able to fix even though so much time has passed.
Don't wait. It is hopeless. Try IQOO instead. IQOO is good. Far better than ROG in terms of durability with same level of performance. I have already ordered my IQOO. Once that is arrived, I will put nails in my ROG and hang it on a cross instead of passing on this suffering to someone else 😅. Good luck. God Bless.