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WiFi issue on the latest A11 update for ROG3

Deepan_Ch
Rising Star II
Please tell us some basic information before asking for help:
Model Name: ROG3 (8/128-WW)
Firmware Version: WW_ 2108.158
Rooted or not: NOT
Frequency of Occurrence: round the clock
APP Name & APP Version (If your issue relates to the app): everything
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Having wifi issues since updating to .158 version of A11. Wifi is fully fine but, on device it feels like I'm lagging as hell! In BGMI(PUBGm of India) shots are taking a long time to register while ping shows 40-50ms constant. In Lichess(a chess app), the moves are getting registered after a while. On fb/WhatsApp, the messages are randomly going into halt before they get sent, and 2-3 seconds after that, 100 messages jump in!
This feels like a WIFI DRIVER related issue to me!
I remember that we had similar issue with A11 Beta 2/Beta 3 on ROG3. I'm facing NONE of the mentioned issues while being on Mobile LTE or using the router with another mobile phone by the way.

What is the solution to these? It makes ZERO sense to me for a flagship gaming phone to run PUBGm at UltraHD+90 FPS stable and then lagging due to wifi issues on the device!😐
11 REPLIES 11

ARP_ASUS
Community Legend II
Hi Deepan_Ch,
Before I take logs, can you try and confirm the below:
Factory reset
Safe mode
SMMI WiFi test
How to Enter SMMI_TEST (test hardware)
Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST

Deepan_Ch
Rising Star II
1. Factory reset is not possible as this would clear my work app data. Regaining access to licenses of my work apps would be a tough deal.
2. IDK how to enter safe mode.
3. I'll share a screen record of what I find in wifi test.
Thanks,
Deepan.

Deepan_Ch
Rising Star II
Hi @ARP_ASUS , here's the test video link: https://youtu.be/yqpvXEk47KU
Details: 5GHz wifi connected only, dual band OFF NO VPN/custom dns was used.
Router to phone distance = 11-12 mtrs line of sight(3 rooms apart).



ronald1985
Community Legend I
Deepan_Ch

1. Factory reset is not possible as this would clear my work app data. Regaining access to licenses of my work apps would be a tough deal.

2. IDK how to enter safe mode.

3. I'll share a screen record of what I find in wifi test.

Thanks,

Deepan.


View post
To get safe mode, after getting the power menu up by holding the power button and then press and hold on shutdown. It would ask you whether you want to go into safe mode.