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When we expect the new update with all fixes (Black crush+stuttering+flickering+battery drain, e...)

nishantmankar_n
Star III
Please tell us some basic information before asking for help:
Model Name: Rog 3
Firmware Version: .78
Rooted or not: No
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): Everywhere
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I wanted to know when we will receive the better update from Asus with all fixes! Asus guys listening us here or not? They knows the common issues, hope we will receive the better update soon!
7 REPLIES 7

ARP_ASUS
Community Legend II
Hey nishant,
Thanks for sharing the video will check and get back.
Can you please share for black crush the below details:
1. Firmware version - .78
2. App to play video (video title where you experience this)
3. Brightness setting 
4. Screenshot 
For battery drain provide this:
when you say that your SOT(Screen on Time) has gone down, can you share the SOT after trying the below:
1. Charge the battery to 100% & use as per your normal usage pattern
2. When the battery strength reaches 10%, go to settings = Battery => Tap on the battery icon & share the graph
3. settings => Battery => Check the screen & share the same

nishantmankar_n
Star III
ARP_ASUS

Hey nishant,

Thanks for sharing the video will check and get back.

Can you please share for black crush the below details:

1. Firmware version - .78

2. App to play video (video title where you experience this)

3. Brightness setting 

4. Screenshot 

For battery drain provide this:

when you say that your SOT(Screen on Time) has gone down, can you share the SOT after trying the below:

1. Charge the battery to 100% & use as per your normal usage pattern

2. When the battery strength reaches 10%, go to settings = Battery => Tap on the battery icon & share the graph

3. settings => Battery => Check the screen & share the same


View post
@ARP_ASUS thanks for reply...Please check below details for black crush issue, even black color not looks black, it shows grey! (Please have a look below attached video for black crush issue)

Video App: Amazon Prime Video
PLAYING TITLE: IT (Movie)
Brightness level: 58
Heavy black crush issue!
Battery drain issue will show you tomorrow!

Danishblunt
Hall of Fame I
nishantmankar.nm24

https://zentalk.asus.com/en/discussion/comment/124288#Comment_124288

Please have a look at this video (Refresh rate 90hz) but still slightly stuttering problem, @Anders_ASUS please have look! Wiping, factory reset everything is done but still...facing this issue!

https://us.v-cdn.net/6031231/uploads/YH1M76A4PMDG/2020-10-14-22-48-52.mp4


View post
I can see the stuttering on your video, I tested on my device, and I did not encounter the same issue.
Mine runs absolutely fluid.