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Rog phone 3 wifi not connecting automatically. When connected manually, showing no internet.

ZT-629f800b
Star I
Please tell us some basic information before asking for help:
Model Name: Rog phone 3
Firmware Version: 17.0823.2007.58
Rooted or not: Not rooted
Frequency of Occurrence: continuously
APP Name & APP Version (If your issue relates to the app):
Since last 3 days, my phone is not connecting to wifi automatically. I have to connect it manually and once connect it shows as no internet.

Other devices connected to same wifi are having good net connectivity.

Attached screenshot.
I tried with other wifi network and the problem is same...
Kindly advise a solution for this..

screenshot-20200915-171504809.jpg
screenshot-20200915-170314409.jpg


4 REPLIES 4

ARP_ASUS
Community Legend II
Hi,
It seems you have tried with a different network and also a different device.
Best would be to try a factory reset once. Also, changing router settings such as Wifi channel may help.
If nothing works,
Kindly visit the nearest service center:
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india

ericargarcia572
Star III
Have you installed a power-saving application or set a power-saving configuration on your device? If so, try disabling them

ZT-629f800b
Star I
No .. I have not installed any Power saving app...
It seems to be working randomly and then gets disconnected again...

ZT-629f800b
Star I
After doing factory reset... All seems to be working normally..