Charging issue while my aero active cooler is connected and in game

[GUNS]

Whenever i connect my aero active cooler x my device is not charging sometimes it does and connects and disconnects 

[Koudmaker]

Have you tried a different cable?

[GUNS]

Yes and i did and i have my original cable and adapter still no us

[Mattias_ASUS]

Hello @GUNS

It sounds like there could be a problem with the connection, I recommend you contacting your closest ASUS Service Center for further investigation.
https://www.asus.com/support/service-center-location/

[GUNS]

No if i am not in game it's working normally