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ROG Phone 3 not working on TV with HDMI Cable and USB C port

DrJokeALot
Star I

Hello everyone,

I recently suffered a bad screen bleed which happened after it hit against a hard surface, the screen is intact its just the screen is completely black. Initially it was showing some lines and half of the screen was working but it went all dark after some time.

I tried some of the solutions shown on this forum regarding similar problem but i am also stuck at the "Republic of Gamers" logo on the TV screen and it's coming on/off as i press power button.

I have a lot of memories there and i need to recover them at any cost. And I don't want to give it to the service center because they will wipe everything due their security policy. So is there any solution to fix this issue. I m in dire need of help so i am ready to apply and tryout all kinds of solution.

 

1 ACCEPTED SOLUTION

Accepted Solutions

keren_ASUS
Moderator
Moderator

Hello @DrJokeALot 

 

I'm so sorry to hear about this unfortunate accident. It's definitely best if you take your phone into the nearest service center. Please refer to the following list:

 

https://www.asus.com/in/support/callus/

https://www.asus.com/in/support/service-center/india/

View solution in original post

1 REPLY 1

keren_ASUS
Moderator
Moderator

Hello @DrJokeALot 

 

I'm so sorry to hear about this unfortunate accident. It's definitely best if you take your phone into the nearest service center. Please refer to the following list:

 

https://www.asus.com/in/support/callus/

https://www.asus.com/in/support/service-center/india/